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Customer Service

Sales and Customer service hours are as follows:

Monday - Friday 9:00AM - 5:00PM PST

Mailing Address:

Fitness Edge Exercise Equipment
110 S. Mary Ave.
Suite2, #312
Nipomo, CA  93444

Phone: 805-481-4700
Toll Free: 800-896-7568
Fax: 805-619-7147
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
My Account
How do I create an account?
How do I edit my account information?
Privacy Policy
I forgot my password.
I received the wrong product.
Shipping and Returns
How much are the shipping charges and how long do orders take to process and ship?
How do I return an item?
International Shipping
Do you ship to my Country?
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
What are my payment choices?
How do I navigate the site?
How do I use a coupon?